Sea-Land Insurance was founded on the belief that customer service is the most important aspect of the client/agent relationship.  You will see us not just at renewal time, but all year long with site visits to make sure all is running smoothly and that your insurance program is working for you.

 

When a claim occurs…that’s when you need your insurance agent and we will be there every step of the way to help you work through the claim and make sure that you are paid in a timely manner.

 

Lori Sousa, our President, has been working in the insurance industry since 1990, starting literally at the bottom answering phones in a small insurance agent’s office in Miami.  Over the last 20 years she has broaden her horizons and opened her first agency in 1997.  Her experience in the industry is very broad and has covered many aspects of the industry; customer service, underwriting, program creation and education.

 

In most recent years her experience has guided her to a niche marketplace of marine and automotive industries.  Over the years her knowledge has encouraged teaching workshops at several conferences on Marine Insurance topics, while staying close to the industry as a member of Marine Industries of Palm Beach and Association of Marina Industries.

 

Her passion is service and clients enjoy a unique relationship which provides them with the education they need to protect their business and the mutual respect to know they not only have an agent but a friend and this is why most clients stay a long time.